The Main Street Analyst, Marketing, Business, Social Media

Why Most Brands Mess Up Customer Service On Twitter

The Main Street Analyst, Social Media, Marketing, Business

The Main Street Analyst, Social Media, Marketing, Business

Customer service on Twitter is a tricky thing. Complaints are public and unqualified responses can dig a deeper hole for brands.

A coupe of weeks ago I wrote an article about “The Non-Sense Big Marketing Agencies Are Selling To Big Brands”. One of the results was a response  from Software Advice’s “Customer Service Investigator”, a blog writing and investigating customer service issues. Continue reading

Social Media, Marketing, Business - Connecting The Dots

Facebook Advertising Revenue | What Analysts Are (Really) Missing

Rosenblatt Securities’ Brian Blair and Bloomberg’s Cory Johnson break down Facebook’s first-quarter earnings report on Bloomberg Television’s “Street Smart.” (Source: Bloomberg)

In my opinion: This Bloomberg video celebrates Facebook as a big winner after their Q1 earnings report. The title of the video is “what analysts are missing”. What analysts are really missing is the fact that Facebook advertising revenue will suffer in the long run Continue reading

The Main Street Analyst, Marketing, Business, Social Media

Marketing Skills And Toolboxes Have Changed – See The Tools That Help You Adjust Your Skills

Marketing has changed over the past years. With technology and social media turning the tables on conventional marketers, today’s marketers need to be more versatile than ever before. From creative writing to HTML, to light photoshopping, the skills and toolboxes in marketing departments look different than they did in the past. Continue reading

Building Links While Marketing Your Content

Link Building By Combining Content Marketing And SEO – Infographic

Combining content marketing and SEO is not all that difficult. Sometimes when you have a lot of quality content, you wonder how you can improve visibility by building links and while doing so you can’t see the forest because of the trees. Continue reading

New York City, Marketing, Social Media, PR, Communication and Promotion

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