Bad Customer Service: Facts And Numbers – Infographic

I just wrote an article “Why Most Brands Mess Up Customer Service On Twitter”. While the article gives some information on why brands have issues with customer service on social media, this infographic gives a few numbers and stats to the subject. It also names a few of the worst offenders. You might be surprised to see who is leading that list.

Have a look at the infographic and see what bad customer service can cost you. Facts, Numbers And More

Infographic Source: ClickSoftware

Bad Customer Service, Social Media, The Price

Bad Customer Service, Social Media, The Price

Vitus Feldmann

Ex-Professional Soccer Player, International Banker, International Business and Soccer Analyst. Global Marketing & Social Media Leader. Communicator and Connector! I help businesses and individuals to do better marketing and social media marketing. My focus is revenue creation because that is what keeps the business going. I am in business for over 30 years and I have learned to question the status quo. The ability and willingness to do so has given me an edge in my job. Marketing, especially social media marketing is fast paced. Today, nothing is like yesterday and tomorrow is different from today. Your business suffers, if you don't adjust. I am also an avid photographer and my favorite "model" is New York City.

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