Customer Service: Importance Of Connecting And Engaging With Your Customers – Infographic

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This infographic shows 5 customer service myths. One of them, “if nobody complains, everyone is happy” is probably the most underestimated fact/myth in customer service. In terms of social media it shows how important it is to connect and interact with your likers/followers/customers.

Have a look at this infographic from salesforce and create your own opinion.

Source: Salesforce

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