Social Media And Customer Service: The Advantages Are Shining | IG

Social Media And Customer Service
Social Media And Customer Service

Social media and customer service is a hot iron. When done well, customer service can turn ‘complainers” into fans quickly. However, since everything is public a mistake can be costly. Read more about customer service on social media here.

The infographic below shows some of the impacts customer service can have on different platforms. Have a look.

Infographic Source: Jose Capelo

Social Media And Customer Service

Social Media And Customer Service

Vitus Feldmann

Ex-Professional Soccer Player, International Banker, International Business and Soccer Analyst. Global Marketing & Social Media Leader. Communicator and Connector! I help businesses and individuals to do better marketing and social media marketing. My focus is revenue creation because that is what keeps the business going. I am in business for over 30 years and I have learned to question the status quo. The ability and willingness to do so has given me an edge in my job. Marketing, especially social media marketing is fast paced. Today, nothing is like yesterday and tomorrow is different from today. Your business suffers, if you don't adjust. I am also an avid photographer and my favorite "model" is New York City.

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