Tagged: Customer

Social Media Platform For Your Business

The Social Media Platform For Your Business | Which One Is Right | IG

It is past middle of 2014 and every business owner knows, social media is a must. But which social media platform is actually the right one? Some claim you don’t have to be on all platforms, but on the other hand, why would you discriminate against a certain customer demographic?...

Consumers And Online Shopping The Science

What The Consumer Wants: Online Shopping Behavior – Infographic

This infographic shows how consumers behave when browsing and shopping online. It also demonstrates and confirms the old retailer and advertising wisdom, “if you know what your customer wants, you will sell”. While this is nothing new, the graphic also shows a few other things you might have not expected...

Your Most Important Customer: Meet The Affluent Influencer – Infographic

Your Most Important Customer: Meet The Affluent Influencer – Infographic

A new report by iProspect has identified for the first time how to target those who are both affluent AND culturally influential…and therefore more powerful consumers. iProspect is calling this person the “Affluencer.” This research provides key insights into Affluencers’ attitudes and preferences to help marketers better understand the demographic...

Customer Retention And Loyalty – How To Complicate An Easy Business Rule – Infographic

Customer Retention And Loyalty – How To Complicate An Easy Business Rule – Infographic

How to do better in customer retention and customer loyalty is always an interesting topic. After looking at the infographic and who contributed information to it, I am wondering why there are so many big players still not participating in “predictive analytics”. I remember, before predictive analytics was invented, it...

Social Media Is The Fastest Growing Method Of Customer Service – Infographic

Social Media Is The Fastest Growing Method Of Customer Service – Infographic

Now that social media dominates communication, it should come as no surprise that 80% of companies are planning to incorporate social media into their customer service strategies in 2013. Social media isn’t the preferred method of customer service yet, but it’s certainly the fastest growing. Customer’s vocal and visible online mean...

How The Social Web Is Changing Sales – Infographic

How The Social Web Is Changing Sales – Infographic

Buyers are more knowledgeable, more connected and busier. Salespeople must evolve and sell value. The writing is on the wall: Be #RELEVANT or #DELETED! No more me, me, me! It’s all about the customer. #SALES Be #RELEVANT or #DELETED [infographic] [tweet] Rapid emergence of social web changes everything. #SALES Be #RELEVANT or #DELETED [infographic]...

Social Media Marketing – CMOs Tapping into Social Data for Consumer Insight

Social Media Marketing – CMOs Tapping into Social Data for Consumer Insight

Social media data continues to have an enormous influence on today’s business decisions and trends. In fact, 89.4 percent of CMOs reported using this data related to customer usage of social media to make some of their business decisions, with 21.3 percent of CMOs saying such social data impacted a...

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